The Public Authority for Manpower (PAM) in Kuwait has introduced a campaign to educate both employers and domestic workers about their rights and responsibilities, reinforcing adherence to labor laws and ethical practices. Below are the highlights of these guidelines:
Employer Responsibilities
- Standard Recruitment Contract: Employers must use the PAM-approved recruitment contract, ensuring transparency and legality.
- Authorized Transfers: Domestic workers cannot be transferred to another employer without approval from the Department of Regulating the Recruitment of Labor. Unauthorized transfers during the six-month warranty period void the warranty.
- Documentation: Employers should obtain notarized contracts or receipts from licensed recruitment offices and avoid using informal methods like WhatsApp or Snapchat for hiring.
- Timely Salaries: Payments must be made on time, with proper documentation such as receipts or bank transfers.
Worker Rights
- Consent for Assignments Abroad: Domestic workers cannot be sent outside Kuwait without their explicit consent.
- End-of-Service Benefits: Workers are entitled to gratuity equal to one month’s salary per year upon completing their contracts.
- Privacy and Dignity: Employers must respect workers’ privacy, including allowing the use of mobile phones outside working hours, and maintain confidentiality and moral standards in the workplace.
Reporting Issues
Any disputes, such as a worker refusing to continue employment, must be addressed through the relevant authorities to ensure legal resolution or transfer.
Support and Helpline
For assistance or complaints, both employers and workers can contact the Department of Regulating the Recruitment of Domestic Labor or call the hotline at 24937600.
By complying with these regulations, Kuwait aims to create a fair and respectful environment for domestic workers while safeguarding employers’ interests.